Custom Intranet Design: The Pros and Cons

The cons (let's get these out of the way)

• Time

It's not exactly a quick process, so you've got to be committed and patient.

• Ongoing support

If you haven't gone with an off-the-shelf solution, then I'm afraid your intranet won't automatically come with support - it might be necessary to outsource this.

• Ongoing costs

New rollouts to fixing bugs, there might be additional costs to your custom intranet.

• Evolution

Everytime you want to add new features, it will require an investment of time and resources to make that happen, as (after all) it is bespoke.

The pros (little bit more positive)

• Bespoke design

Your unique intranet is completely customisable and perfectly tailored to you - surely that's a big plus?

• Navigation control

With a pre-created product, navigation can be a quite sticky and a little bit lacking. Not a problem with custom intranet design.

• No wastage

A bespoke design is lean and effective, with all the features that you do want to have and none of the features that you don't. Why have them when you won't use them?

• Broad integration options

With a pre-bought intranet, there may be a limited number of option when it comes to integration, but with a custom design it's more likely that this will be easy to achieve.

The key questions

Whatever you do, you've got to ask yourself:

• What's the purpose of the intranet in the context of my business?

• Will I be satisfied with an off-the-shelf product with limited customisation?

• How much integration will be necessary to achieve?

• Is a bespoke design really important?

• Will an off-the-shelf option include the features that I'm looking for?

• How much support will I need?

If you need any more help, just give us a ring.

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